FAQ
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FAQ
Treehouses: From 3.00 pm | Check-out: By 11.00 am.
Cottages: From 4.00 pm | Check-out: By 10.00 am.
Supervision of children
For safety reasons, we recommend that children are always supervised by an adult, particularly in the swimming pool and garden areas.
Emergency contact numbers
Ambulance: 15 | Police: 17 | Emergency services: 112
Parties and events
Our cabins and holiday cottages are designed for relaxing stays that respect the environment and our neighbours. Parties and events are strictly prohibited.
Noise rules
Our estate is a quiet place and we ask that you keep the peace between 11.00 pm and 9.00 am.
Smoking policy
Smoking is not permitted indoors.
Electric car charging options
For safety reasons and to prevent overloading the electricity grid, it is not permitted to charge electric vehicles using our standard sockets.
However, you can use the public charging points in our village of Carsac. You will also find various fast-charging and charging points at the different supermarkets in nearby Sarlat-la-Canéda.
Air conditioning
The accommodation is fitted with air conditioning in all bedrooms and communal areas.
Coffee machine
The gîtes are fitted with a Nespresso machine.
The cabins are fitted with a bean-to-cup coffee machine.
Using the air conditioning
Close the doors and windows whilst the air conditioning is running.
Switch off the unit when you leave the room or the accommodation.
